Does your iMac, Mac Pro, MacBook Air, MacBook Pro, or MacBook stuck on login screen after update to Big Sur, Catalina, Mojave or High Sierra? That Mac won’t boot is not a new issue but still a tough call for ordinary users to fix it. Well, this article will walk you through the solutions to solve “Mac stuck on boot screen after Big Sur or Catalina update” problem.

1. MacOS Catalina brings plenty of features and apps to get excited about, but as with all software updates, you can expect some bumps along the way. That shouldn’t come as a surprise, though, as.
2. In Catalina, I found out I can only use the username, windows cannot authenticate with the display name. Of course, before I got to this point I have checked/enabled SMBv2, created the NetBios file in the MAC and all the other hints I could find, which obviously did not do the trick for me.

File Missing after Mac Stuck on Login?

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• Applicable for macOS Big Sur and Catalina

Download and install the Catalina 10.15.7 Combo Update from Apple. The command line version of the macOS software update — /usr/sbin/softwareupdate — has the capability to ignore specified updates. The -ignore command line option performs the functionality. Unable to send or receive new mail after macOS Catalina Upgrade Some users experience this issue following your macOS Catalina upgrade. The Mail app opens up without any issues and you are able to look through your old emails in the folders BUT for some reason, you are unable to get any new emails or send emails out.

Update macOS in the Safe mode. If you have enough free storage of startup disk, you still can’t update to macOS Catalina 10.15.6, please access the System Preferences - Software Update in the Mac Safe mode. How to access the Mac Safe Mode: Start or restart your Mac, then immediately press and hold the Shift key.

Why Mac Stuck on Login Screen after Update?

• The update of macOS Big Sur or Catalina brings certain incompatibility problem (between Apple default apps and the OS) or unsolved bugs
• Not enough hard drive space
• Corrupted SSD or HDD
• Too many boot items opening at login
• Malware or virus deleted the crucial system files
• File system corruption of Mac partition
• Power issues
• Motherboard Failure
• …

macOS stuck at login screen is a complex issue meaning there’s something bad coming with your Mac system and it needs to be repaired as quick as possible.

The Common Symptoms

The symptoms of “MacBook stuck on login screen after update” issue is different, the familiar ones are those your Mac may stuck on:

• Grey screen
• White screen
• Black screen
• Login loading bar
• Apple logo (loading screen with Apple)
• Startup screen spinning wheel
• Login screen after password
• Startup screen with status bar

Or your Mac:

• Won't boot past apple logo
• Won't load past login screen
• Frozen on the startup screen after macOS Big Sur or Catalina update
• …

By knowing the symptoms, you can safeguard your data to avoid data loss crisis, and then take immediate actions to fix the problem.

How to Fix Mac Stuck on Boot Screen after Update?

Fix 1. Reboot the Mac

Do the most essential things at first, as they don’t require any tech support.

• Shut off your Mac
• Disconnect the whole peripherals except those needed to turn on the system
• Check your charger’s cable (make sure the cable is intact and the port is clean.). If your MacBook stuck on login screen because of battery power, the battery could be thoroughly depleted or malfunctioning.

When everything is ready, boot your Mac with peripherals reconnected.

Fix 2. Reboot Your Mac in Safe Mode

Safe Boot feature is included since Mac OS X 10.2. It minimizes the apps on your Mac to help identify the issue that causes your macOS stuck at login, or any issue correlated with your startup disk. So not only will it restrict your applications, but also check through startup drive.

1. Restart your Mac computer.
2. Press the Power button while holding down the Shift key immediately.
3. Keep it held until you see the Apple logo.

Matters need attention：

• It’s slower to boot Mac in Safe Mode.
• Not all the OS X functions and programs will work when performing Safe Boot (only for troubleshooting).
• Confirm that your Mac hard drive possesses at least 10 GB of free space. If not, empty your Trash bin or move some of largest files & folders to another drive.

Fix 3. Reboot Your Mac in Single User Mode

Just like booting in Safe Mode, the Single User Mode assists to isolate and fix the common problems that can keep your MacBook stuck on login screen from starting up properly. This method is suitable for advanced users who are comfortable with UNIX or has comprehensive knowledge of the command line.

1. Turn on your Mac while holding Command + S key simultaneously.
2. When you see the white text on a black background, release the keys.
3. Enter the administrator password to access to Mac Big Sur or Catalina Single User Mode.

Fix 4. Reset System Management Controller (SMC)

SMC controls a host of important functions in a Mac. It deals with many amusing things, from keyboard backlight, charging, fans, etc. to system performance. That resetting the SMC to original factory settings is an all-in-one solution, which can also fix your iMac, MacBook Air or MacBook stuck on login screen after update.

For desktop Mac, iMac or MacBook:

1. Unplug the power cord.
2. Wait for 15 or 20 seconds, and plug the power cord in.
3. Wait for 5 or 10 seconds, and power on the system again.
4. Restart your Mac.

For Mac laptop:

1. Make your Mac unplugged, and then turn off the power.
2. Hold down the Shift + Control + Option key. At the same time, press and hold down the power button. Hold down all of them for 10 seconds.
3. Re-plug the Mac in and reboot it up.

For old Mac laptop with removable battery:

Unable To Update Macos Catalina Os

1. Shut down your Mac > unplug it > remove the battery.
2. Hold down the power button for 5 seconds.
3. Put the battery back in > plug the Mac in > restart Mac.

Fix 5. Reset Nonvolatile Random-access Memory (NVRAM) or Parameter RAM (PRAM)

NVRAM is used to store some settings and access them fleetly. PRAM is similar to NVRAM, and shares the same steps with NVRAM. If you experience issues like Mac stuck on boot screen after update to latest macOS, resetting NVRAM/ PRAM may give you a hand.

1. Shut down your Mac.
2. Turn your Mac, and hold down Option + Command + P + R key together right away.
3. Keep holding until your Mac restarts.

Fix 6. Reboot Mac in Recovery Mode

Recovery Mode was offered since OS X Lion in 2011. It shows you 4 options applied to fix connected drives with Disk Utility, restore data from Time Machine, reinstall macOS and get help online. I guess two of them are likely to repair your macOS stuck at login issue.

Option One. Run First Aid from Recovery Partition

1. Turn off your Mac, and then switch it on.
2. Immediately hold down Command + R keys till an Apple logo appears.
3. Wait for a moment, the OS X Utilities window will show up.
4. Click on 'Disk Utility' option.
5. Locate your Mac drive, and choose it.
6. Click on 'First Aid'.

Option Two: Reinstall macOS

If none of the solutions work out to fix the MacBook stuck on login screen issue, then reinstalling macOS will be the last option.

1. Repeat the first three steps of option one.
2. Select “Reinstall macOS” from the Utilities window.
3. Click on “Continue” and follow the installation process.

Attentions of reinstallation:

• Don’t put your Mac to sleep status.
• Mac would reboot and display a progress bar a couple of times
• After installation, click on “Shut Down” option from the Apple menu to quit Mac Recovery Mode.

Also, you can check the video tutorial as following:

Lost Data after Big Sur or Catalina Update or Issue Repaired? Recoverable!

That Mac stuck on boot screen often comes along with data loss from the hard drive. If you didn’t manage to back up your Mac data before, you won’t be able to recover lost files via Time Machine after macOS upgrade.

Fortunately, Cisdem Data Recovery for Mac- an effective and powerful recovery program, allows you to retrieve a wide range of file formats (Keynote, PDF, JPG, PNG, MOV, RTF, etc.) or any types (video, documents, archive, etc.) of deleted, formatted, corrupted data on Mac. It’s absolutely safe and keeps your data private.

Step 1Install the Software

After the installation, launch Cisdem Data Recovery on Mac.

Step 2Select the Scenario

You will see 5 recovery solutions. To recover lost files after macOS update, you can choose the option 'Basic Data Recovery' (fast scan) or “Advanced Data Recovery” (deep scan) to start performing lost file recovery.

Step 3Choose a Destination

Select the hard disk where your lost files are originally stored and click on “Scan” button” to go on.

Step 4Start to Scan

The “Basic Data Recovery’ mode only takes a minute to finish. If it doesn’t find out your lost data, go to scan again with 'Advanced Data Recovery' mode which searches more files but spends longer time.

Step 5Preview and Recover Lost Files

Once the scanning process is done, all detected contents will be displayed in 'Tree View' categories on the left side. You can preview them for saving your time on data recovering.

Finally, choose the target files and click on 'Recover' button. In no time, your files that lost after “Mac stuck on boot screen” fixed will be retrieved.

Conclusion

It can be troublesome and distraught that your MacBook stuck on login screen after update to Big Sur or Catalina. Worse still, you may lose files in the meantime. We introduce 6 practical solutions to get macOS stuck at login issue fixed, along with 1 data recovery program to restore lost files, but the safest plan is to keep backups of all vital files on Mac.

Hello altaf1323!

Thanks for reaching out to the Apple Support Communities. I see that you’re having some trouble downloading the macOS Catalina update to your MacBook Pro. I’ll be glad to help you with some troubleshooting steps to begin with. Be sure to try downloading the macOS Catalina update after each of these steps:

1 - Be sure you’re connected to Wi-Fi for your Internet connection, and not a cellular hotspot.

2 - Check the macOS Software Update for any issues on this page: Apple - Support - System Status.

3 - Restart the MacBook Pro and try downloading again.

4 - Restart the MacBook Pro and boot into safe mode with these steps: Use safe mode to isolate issues with your Mac. Once in safe mode you may notice the screen flicker, this is expected, and will go away when you restart the MacBook Pro. While in safe mode try downloading again.

5 - Try downloading using a different Wi-Fi network.

Unable To Update Macos Catalina Version

Before you begin installing the update, you’ll want to be sure that you have a backup of the important data on your MacBook Pro. Having a backup of your data is like having an insurance policy, you don’t plan on using it, but it’s great to have if you need it. Check out this site for information on how to backup your Mac: How to back up your Mac.

I hope this was helpful.

Cheers

Unable To Upgrade Macos Catalina

Oct 14, 2019 7:13 PM